Terms of Service

Service operator: Bc. Jan Lorenz, Praha - Radotín, náměstí Osvoboditelů 1364/3, 153 00, Česká republika. IČ: 21708592, fyzická osoba podnikající dle živnostenského zákona. Contact: info@protulox.com. Details can be verified in public registers (e.g. ARES, business register).

These terms of service (the "terms") govern the use of Protulox – a web application for lighting measurement documentation – operated by Bc. Jan Lorenz. By registering and using the service, you agree to these terms.

"Service" means the Protulox web application provided as SaaS (Software as a Service). "Operator" means Bc. Jan Lorenz. "User" means the natural or legal person who has an account. "Content" means projects, measurements, protocols and other data created by the user within the service.

Protulox is a technical tool intended to record and organise lighting measurements (illuminance), produce measurement protocols and related documentation. The service is intended primarily for professional use. The service is provided as SaaS. The operator reserves the right to maintain, change features and availability in accordance with applicable law. The operator does not guarantee uninterrupted availability of the service and may temporarily restrict it, in particular for maintenance, updates or technical reasons.

Users register with email and password. During the trial period, access may be limited. A subscription is required to continue after the trial. The user is responsible for keeping login credentials confidential and for all activity under their account. Personal data processing is described in the Privacy Policy.

You must use the service in accordance with these terms and applicable law. You must also comply with the Acceptable Use Policy. It is prohibited to misuse the service, circumvent technical restrictions, compromise security or infringe third-party rights. Serious breaches may result in suspension or termination of the account.

Current subscription prices are shown on the website and in the app at checkout. Payments are processed by Paddle.com Market Ltd., London, United Kingdom, acting as Merchant of Record (Paddle; seller for billing and tax purposes). Paddle handles payment collection, invoicing, tax remittance and refunds; Paddle's terms apply to these matters. We recommend reviewing them before subscribing: Paddle Terms. For billing and payment questions, contact info@protulox.com.

The Protulox service and related software are protected by copyright and other intellectual property rights of the operator. You are granted only a non-exclusive licence to use the service within the scope and manner set out in these terms. Reverse engineering, copying, distributing or creating derivative works from the service without the operator's written consent is prohibited. All rights in content created by the user remain with the user; the user grants the operator the licences necessary to provide the service.

The operator is not liable for indirect damages, loss of profit, loss of data or damages arising from incorrect or unauthorised use of the service. To the maximum extent permitted by law, the operator's total liability to the user for damages related to the service shall not exceed the amount of subscription fees paid by the user in the last 12 months before the event giving rise to liability. The user is responsible for backing up their data and the operator is not liable for any data loss.

Protulox is a documentation tool designed to assist with recording lighting measurement data. The service does not perform physical measurements and does not interact with measuring instruments. Users are solely responsible for the accuracy of all recorded measurement values and input data.

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. The operator does not guarantee that the service will be uninterrupted, error-free or suitable for any specific regulatory or professional purpose.

To the maximum extent permitted by law, the total liability of the operator arising out of or related to the use of the service shall not exceed the total amount paid by the user for the service during the previous 12 months.

All intellectual property rights related to the Protulox service, including software, design, content, algorithms and functionality, remain the exclusive property of the operator. Users may not copy, modify, distribute, reverse engineer or attempt to extract the source code of the service. Access to the service does not grant any ownership rights to the software.

The Protulox service is a software tool intended to assist with recording and organising lighting measurements. The service does not replace professional evaluation or certified calculations according to technical standards. The operator does not guarantee the correctness of measurement data, calculations or conclusions derived from the service and is not responsible for the correctness of measurements, interpretation of results or project documentation created using the service. Users are fully responsible for performing measurements, verifying results and using outputs in professional documentation. Outputs from the application should be verified against applicable standards and regulations.

You may delete your account at any time (contact info@protulox.com). The operator may suspend or terminate accounts if you breach these terms, abuse the service or if required for security or protection of the service. Data retention and deletion after account termination are described in the Privacy Policy.

The operator may change the service and these terms. You will be informed of material changes (e.g. by email or in-app notice). Continued use after the changes take effect constitutes acceptance. If you do not agree to the changes, you may terminate your account before the effective date.

Czech law applies to these terms. For consumers, jurisdiction at their place of residence remains unaffected.

If you are a consumer, you may withdraw from the contract within 14 days without giving a reason. Send your withdrawal to info@protulox.com. Refunds will be made in accordance with Paddle's terms. If you agreed to immediate performance of digital content, the right of withdrawal may be lost after performance has started.

If the service is not provided in accordance with these terms, you may report defects or shortcomings in writing (email to info@protulox.com), with a description of the defect and account identification. Complaints will be handled within 30 days.

As a consumer you may use the EU platform for out-of-court dispute resolution: ec.europa.eu/consumers/odr.

Contact: info@protulox.com. Legal / Impressum.